Shipping Policy

NEXT DAY SHIPPING ON ALL ORDERS BEFORE 4PM ACDT*. (Excluding weekends & public holidays)

For all orders, the transit time begins the first full shipping day after the package leaves our facility.

Shipping times are determined by the shipping option you choose during checkout.

The following shipping options are available:

AUSTRALIA 
• Standard Shipping (Typically 3-7 business days)**
• Express Shipping (Typically1-3 business days)**

INTERNATIONAL ORDERS
We currently do not ship to destinations outside of Australia.

UNDELIVERABLE / INSUFFICIENT ADDRESSES
We are not responsible for shipping charges when orders are returned due to undeliverable addresses. Once the order is returned to us, a refund will automatically be issued. All shipping costs and a 20% restocking fee will be deducted. Before placing an order, please check to make sure you are using the correct address.

* Please note that although we endeavour to ship orders the next day, from time to time there are delays on this. If the delay is 5 days or more, you will be notified via email.
** Please note that we use a combination of Sendle and Australia Post for all shipping and the above time frames are typical only and are subject to change at any time. Please refer to the Sendle and Australia Post websites for further details.